NovaLearn Privacy Policy

Effective Date: October 26, 2025

Welcome to NovaLearn! At NovaLearn, located in the heart of Seattle's vibrant tech community, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us when you use our website, novalearn.com, and our online learning platform. NovaLearn is dedicated to empowering minds through education, and we understand that trust is the foundation of a successful learning environment. We adhere to the highest standards of data privacy and comply with all applicable laws and regulations, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) where applicable.

Information We Collect

We collect various types of information to provide and improve our services. This includes:

  • Personal Information: When you register for an account, enroll in a course, or contact us, we may collect your name, email address, postal address, phone number, and payment information. For example, when you sign up for a "Python for Data Science" course taught by Dr. Anya Sharma, we collect your name and contact details.
  • Usage Data: We collect information about how you use our platform, including the courses you access, the time you spend on each lesson, your progress, and your interactions with other users. This helps us understand how our learners are engaging with our content and identify areas for improvement.
  • Device Information: We collect information about the device you use to access our platform, including your IP address, browser type, operating system, and device identifiers. This information is used to optimize our platform for different devices and improve the user experience.
  • Cookies and Similar Technologies: We use cookies and similar technologies to track your activity on our platform and personalize your experience. Cookies are small data files stored on your device that allow us to remember your preferences and track your usage patterns. You can control the use of cookies through your browser settings.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and Improving Services: We use your information to provide access to our courses, track your progress, and personalize your learning experience. For instance, if you're enrolled in Ben Carter's "Full-Stack Web Development" course, we use your progress data to recommend relevant resources and exercises.
  • Communicating with You: We use your information to send you important updates, notifications, and marketing materials. This includes course announcements, special offers, and newsletters. You can opt out of receiving marketing emails at any time.
  • Personalizing Your Experience: We use your information to personalize your experience on our platform, including recommending courses and content that may be of interest to you.
  • Analyzing and Improving Our Platform: We use your information to analyze how our platform is used and identify areas for improvement. This includes tracking user engagement, identifying technical issues, and conducting user research.
  • Protecting Our Rights and Interests: We use your information to protect our rights and interests, including preventing fraud, enforcing our terms of service, and complying with applicable laws and regulations.

Data Security

We take data security seriously and have implemented a variety of measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use industry-standard encryption technologies to protect your data in transit and at rest. This includes encrypting your payment information and other sensitive data.
  • Access Controls: We restrict access to your personal information to authorized personnel only. Our employees are trained on data privacy and security best practices.
  • Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities in our systems.
  • Data Minimization: We only collect the information that is necessary to provide and improve our services.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we may retain your account information for as long as you have an active account on our platform. We may also retain certain information for longer periods for legal or regulatory purposes.

Your Rights

You have certain rights regarding your personal information, including:

  • Access: You have the right to access the personal information we hold about you.
  • Rectification: You have the right to correct any inaccurate or incomplete personal information we hold about you.
  • Erasure: You have the right to request that we erase your personal information, subject to certain exceptions.
  • Restriction of Processing: You have the right to restrict the processing of your personal information in certain circumstances.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
  • Objection: You have the right to object to the processing of your personal information in certain circumstances.

To exercise your rights, please contact our Data Protection Officer at [email protected] or by mail at: NovaLearn Data Protection Office, 1200 5th Ave, Suite 1800, Seattle, WA 98101.

Sharing Your Information

We may share your information with third parties in certain circumstances, including:

  • Service Providers: We may share your information with service providers who help us provide and improve our services, such as payment processors, hosting providers, and marketing agencies. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
  • Business Partners: We may share your information with business partners who offer products or services that may be of interest to you. For instance, we might partner with a local Seattle coding bootcamp and share information with your consent.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and notify you of any material changes. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. The last updated date will always be displayed at the top of this document.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: [email protected] or by mail at: NovaLearn Data Protection Office, 1200 5th Ave, Suite 1800, Seattle, WA 98101.

Our Data Protection Officer, Elias Vance, is available to address any concerns regarding your personal data.